Volunteer support workers

Supporting children and young people

SeeSaw pioneered the recruitment and training of support workers to provide direct support for children and young people in the home. They bring a huge range of professional expertise as social workers, teachers, youth workers and nurses.

Our support workers see children and young people in the home – and this means that children are not made to feel 'different' by being taken out of lessons to have support.

SeeSaw’s support workers give their time on a voluntary basis. This means we can give you and your family a service free of charge.

Face to face support - what we do

  • Help children to re-tell the story of what has happened and identify any misunderstandings the children may have.
  • Help children to explore feelings associated with grief. This may lead to talking about their feelings and finding appropriate ways to express themselves.
  • Help children to build memories of the person who has died.
  • Help children to develop resilience that will enable them to manage both at school or at home when things are difficult. 
  • Help young people to develop coping mechanisms that will help them manage at home and at school when things are difficult.
  • Help children look to the future and identify other people who will continue to support them.
  • Provide flexible support in the number and timing of sessions. Some children need just a couple of sessions, while others benefit from support over a longer time. The wishes and needs of the parent and young person are always considered.
  • The focus of the work is to support children and young people - but because we work in the home, parents feel involved and supported too.

About our support workers

We believe our support workers are at the heart of our service. We have a rigorous recruitment, interviewing and selection process to make sure our families have the best possible support. Support workers undergo an intensive 12-week training programme to cover all aspects of child bereavement: bereavement theories, creative ways of working, safeguarding training and recognising issues of concern that may need referral to other support services.

They visit children and young people in their homes, listen to their fears and worries, and help them share their feelings through a variety of activities. All support workers commit to monthly group supervision, monthly training sessions to share and develop their skills, and all have an annual review.